seoul trip

seoul trip Operations Team (“we”, “us”, or “our”) sets forth this Privacy Policy (this “Policy”) regarding the handling of information about users collected through our smartphone application “seoul trip” (the “App”) and related services (the “Service”). If you do not wish to provide user information via the App, you may refuse at your discretion; however, please note that you may be unable to use all or part of the App or the Service.

1. Information We Collect

In this Policy, “User Information” means information relating to the identification of a user, behavioral history on communication services, and other information generated or stored on the user’s smartphone in connection with the user or the device, which we collect under this Policy. Depending on how it is collected, we obtain the following:

External Service Linkage Information: When registering, you may allow the App to link with other social networking services (“External Services”). We obtain from External Services your username, email address, profile image, and any other information you have permitted to be disclosed to linked services under the External Service’s privacy settings.
Access / Usage Information: Device information, log information, cookies / anonymous IDs (including advertising IDs), crash data, timestamps and feature-use history, and location information obtained with your permission.
User-Generated Content: Content (images, audio, video, text, etc.) you post via the App and related information.
Billing / Purchase / Subscription Information: Purchased product/plan identifiers, transaction IDs, receipts / purchase tokens, platform (App Store / Google Play), presence and timestamps of purchase, renewal, expiration, cancellation, and refund, trial status, amount/currency, country/region, and subscription status (auto-renewal flag, next renewal date, entitlement status).
No Collection of Payment Credentials: Payments are processed by Apple Inc. (App Store) or Google LLC (Google Play). We do not obtain or store sensitive payment credentials such as credit card numbers.

2. Purposes of Use

We use User Information within the scope necessary to achieve the purposes below. If we use it for other purposes, we will notify you separately and obtain consent as required.

Accepting registration, providing, maintaining, and improving the Service
Identity verification and auto-filling of registered information in screens
Notices about the Service and responses to inquiries
Conducting campaigns and surveys
Delivering information about the Service and other services we provide
Research, analysis, and creation of statistics regarding the Service
Providing subscriptions (ad removal / feature unlock), purchase verification (receipt validation), granting entitlements, managing auto-renewals, and preventing fraud / chargebacks
Notifications related to billing (price changes, renewal / expiration / cancellation, trial end, etc.)
Creating and retaining records for accounting, tax, and auditing
Serving or displaying advertisements by us or third parties (note: we determine ad-removal eligibility within the App and do not share purchase information with ad networks)
Addressing violations of our terms and policies; notifying changes thereto
Exercising rights or performing obligations under contracts or laws
Any matters incidental or related to the above

3. Obtaining Consent

We obtain your consent to our Terms and this Policy when you register an account.

For information controllable via device settings (e.g., location), we obtain separate consent before collection. You can control the use of the advertising identifier (IDFA/AAID) and personalized ads via your device settings and, in certain regions, via an in-app consent manager.

Collection and use of subscription information are necessary for performing the contract to provide paid features. You can cancel recurring billing from the subscription management screens of iOS/Android app stores (the cancellation generally takes effect from the next renewal cycle).

(EEA/UK notice) In the EEA/UK and similar regions, you can make choices regarding personalized ads and measurement via the in-app consent management screen.

3-2. Handling of Subscription Information

We obtain and use purchase, renewal, and cancellation information to provide and manage subscriptions.
Subscription information is not disclosed publicly. It is not part of your publicly shown username or posted content.
If you refuse to provide subscription information, related paid features may become unavailable.

4. Provision to Third Parties, Delegation, and Cross-Border Transfers

We will not provide or disclose personal data to third parties without prior consent, except as permitted under the Act on the Protection of Personal Information (APPI) of Japan and other applicable laws and regulations. Exceptions include:

Delegation within the scope necessary to achieve the purposes (including delegates located outside Japan; we will provide required information or obtain consent under applicable laws):
- Examples: Apple Inc. (App Store / StoreKit) and Google LLC (Google Play Billing) for payment processing and purchase information
- Example: RevenueCat, Inc. for subscription receipt validation and entitlement management
- Examples: Vendors for analytics, crash monitoring, fraud prevention, and notifications (e.g., Firebase Analytics / Crashlytics, AdMob)
Provision in connection with business succession due to merger, corporate split, business transfer, etc.
Cases necessary to protect life, body, or property where obtaining consent is difficult
Cooperation with government agencies pursuant to laws where obtaining consent may impede the execution of such affairs
Provision to providers of information-collection modules (with information/consent as required by law)
Other cases permitted by laws and regulations

Joint Use: We currently do not conduct joint use with affiliates. If we begin joint use, we will publish details (items, scope of joint users, purposes, and the party responsible for management) by amending this Policy.

Cross-Border Transfers: Some delegates/providers are located outside Japan (e.g., in the United States). We take legally required measures such as information provision, consent, and contractual safeguards under the APPI and related guidelines. Please refer to each provider’s published materials for their privacy practices.

5. Publication of Information

Your username and posted content are displayed in the App and are visible to all users.
If you link External Services, some or all information you publish in the App may also be published on those External Services.
Subscription and purchase information are not publicly disclosed.
We are not liable for any damage or loss arising from such publication, to the extent permitted by law, except in cases of our willful misconduct or gross negligence.

6. Suspension of Publication, Deletion, and Retention Periods

If you withdraw from the Service, or we terminate your account, we will promptly suspend publication of your User Information on the Service. Content posted before suspension may remain public even after publication is suspended.
If you delete your account, we will in principle, promptly delete your personal data (except where retention is required by law or for backup preservation).
Even after the above, we may retain certain logs and purchase/transaction records for a limited period as necessary for compliance (accounting/tax), incident response, or backup preservation. After the retention period, we will delete or anonymize such data securely.

7. Contact

For opinions or requests regarding the handling of User Information on the App and the Service, please contact:

seoul trip Operations Team

Email: info@seoultrip.net

8. Changes to this Policy

If we change the purposes of use or amend this Policy, we will notify users in a manner we deem appropriate and obtain consent through our prescribed procedures where necessary.

Established: April 6, 2021
Revised: September 12, 2025