Terms of Service

Introduction

“seoul trip” (the “App”) is a smartphone application provided by the seoul trip operations team (the “Operator”). All users of the App’s services (the “Service”) are deemed to have agreed to these seoul trip Terms of Service (the “Terms”) before using the Service. Please read the following carefully before using the Service.

Article 1 (General Provisions)

  1. These Terms apply to all relationships between the Operator and users of the Service (“Users”).
  2. By using the Service, Users are deemed to have agreed to all provisions of these Terms.
  3. The Operator may amend these Terms without prior notice to Users. Amendments take effect when posted on the Service. However, if an amendment materially affects Users, the Operator will publicize it in advance or within a reasonable period by posting on the Service or by other appropriate means, and will obtain consent through procedures required by law where necessary. Continued use of the Service after the amendment constitutes acceptance of the amended Terms.
  4. In addition to these Terms, the privacy policy and any usage guides separately provided by the Operator (collectively, “Supplementary Rules”) constitute part of these Terms. If any Supplementary Rule conflicts with these Terms, the Supplementary Rule prevails.

Article 2 (Definitions)

For the purposes of these Terms:

  1. “User”: any person who uses the Service.
  2. “User Information”: email address, username, profile, password, and any other information the User permits the Operator to obtain.
  3. “Content”: all information that constitutes the Service, including images, videos, audio, programs, and comments.
  4. “Post”: the act of uploading Content through the Service’s posting form.

Article 3 (Use of the Service)

  1. Users shall, at their own cost and responsibility, prepare and maintain the devices, communication lines, and other environments necessary to use the Service.
  2. The Operator may change the contents of the Service or suspend provision of the Service without prior approval of Users, and bears no liability even if any disadvantage or damage arises therefrom.

Article 4 (User Registration)

  1. Users shall register in accordance with this Article.
  2. To register, Users shall either submit information designated by the Operator through the registration screen via the Internet or permit linkage between the App and other social networking services (“External Services”).
  3. As a rule, the Operator will approve registration upon completion of the foregoing procedure; however, the Operator may refuse or cancel registration if any of the following applies:
    1. The application contains information that is untrue or inaccurate;
    2. The Operator determines the User is improperly using a password;
    3. It is found the User was previously sanctioned (including deregistration) for violating terms;
    4. It is found the User previously defaulted without just cause in services provided by the Operator;
    5. The User is a minor, adult ward, person under curatorship or assistance and lacks necessary consent from a statutory agent, guardian, curator, or assistant;
    6. The Operator determines the User belongs to or is associated with antisocial forces (including but not limited to organized crime groups and related entities);
    7. In addition, the Operator deems approval inappropriate for operational or management reasons.

Article 5 (IDs)

  1. Users shall use the username and password registered with the Operator (collectively, “IDs”) when using the Service.
  2. Users are responsible for the use and management of IDs and shall not license, lend, transfer, or change the name to any third party. Users are responsible for all acts and results conducted with their IDs, regardless of who performed the act or any negligence by the User.
  3. If IDs are stolen, forgotten, or used by a third party, the User shall immediately notify the Operator and follow its instructions.
  4. If a User improperly uses a third party’s IDs and causes damage to the Operator or a third party, the User shall compensate such damage.

Article 6 (User Information)

  1. The Operator manages User Information registered through the Service—whether public or private—in accordance with the privacy policy for the App separately set by the Operator.
  2. Information designated as “public” is notified as part of the privacy policy at registration, and Users are deemed to have agreed to such information being public on the Service at the time they apply to register.
  3. Except in cases of willful misconduct or gross negligence by the Operator, the Operator bears no liability for damage suffered by a User due to disclosure under the preceding paragraph.
  4. Users shall not make false declarations in any item of User Information.
  5. Users shall promptly perform prescribed procedures when User Information changes.
  6. The Operator bears no liability for any damage arising from a User’s failure to update.

Article 7 (Fees)

  1. If a User uses any paid portion of the Service, the User shall pay the fees specified by the Operator by the method and by the time specified by the Operator. Before using, Users shall confirm whether the relevant portion is paid, as well as the applicable fees, payment methods, and billing timing.
  2. Fees paid by Users are non-refundable (except where otherwise required by law or by the relevant app store’s terms).
  3. Communication charges and other costs arising from use of the Service are borne by the User. The Operator bears no liability for any damage arising from retransmissions due to radio-wave conditions or other circumstances.

Article 7-2 (Paid Services / Subscriptions)

  1. Parties to the Transaction: Purchases and subscription payments within the App are processed by Apple Inc. (App Store) or Google LLC (Google Play). Such transactions are between the User and the relevant platform; the Operator is not a party to the payment.
  2. Auto-Renewal and Cancellation: Subscriptions renew automatically by default. Users must cancel via each platform’s subscription management screen. Cancellation cannot be completed through in-app operations or by contacting the Operator. Cancellation takes effect from the next renewal date in principle; no prorated (daily/monthly) refunds are provided.
  3. Price and Plan Changes: The Operator may change subscription plans and prices. Changes will be notified in accordance with platform procedures and policies and will generally apply from the next renewal onward.
  4. Free Trials: If a free trial is offered, it converts to a paid subscription unless canceled before the end of the trial period. In cases of abuse or suspected fraud, the Operator may revoke benefits, suspend use, or take other necessary measures.
  5. Restore Purchases: With the same platform and the same account, Users may restore entitlements via “Restore Purchases” or similar in-app actions. Cross-platform transfer of entitlements between iOS and Android is not guaranteed.
  6. Verification and Temporary Suspension: The Operator uses services such as RevenueCat, Inc. to verify receipts and manage entitlements. If offline, unverifiable, or suspected of fraud, paid features may be temporarily suspended.
  7. Scope of Ad Removal: An ad-removal subscription covers ads managed by the Operator within the app (e.g., banner and interstitial ads). Promotions contained in user posts or external sites, platform-provided displays, and legally mandated notices may be excluded from ad removal.
  8. Taxes and Currency: Charges may include or be subject to taxes and public dues depending on the region. The applicable currency follows each platform’s rules.
  9. Refunds: Refund eligibility and methods follow each platform’s terms and policies. The Operator cannot intervene in a platform’s refund decisions and does not offer independent refunds.

Article 8 (User Submissions)

  1. Where the Operator accepts Content submissions within the Service, this Article applies.
  2. Without prior approval from the User, the Operator may:
    1. Review the content;
    2. Publish or decline to publish it in the Service;
    3. Edit or modify it and publish it in the Service;
    4. Edit or delete it after publication. Handling of copyrights and other rights for submitted Content follows Article 9. Users may not require the Operator to edit or delete published Content.
  3. Users shall not post Content that the Operator determines falls under or may fall under any of the following. If posted, the Operator may delete the Content and, without prior notice, restrict or suspend use or cancel registration. Whether measures apply shall be determined solely by the Operator, and reasons for measures will not be disclosed. For operational reasons, posts may also be deleted even if not falling under the items below.
    1. Content unrelated to the purpose or target of the Service;
    2. Content that is false, unsubstantiated, or not based on the User’s own experience;
    3. Duplicative or similar content by the same User;
    4. Content intended to obtain consideration from a store or any third party;
    5. Misleading content by store personnel about their own store;
    6. Complaints or disputes with stores;
    7. Defamation, categorical criticism, or inappropriate expressions toward stores or third parties;
    8. Content concerning one’s own or others’ privacy;
    9. Personally identifiable information (name, email address, residence address, phone number, or other information that can identify an individual), including where used in the poster name or post content;
    10. Advertising, solicitation, sales activities, election campaigns, or solicitation to specific ideologies or religions, or similar content;
    11. Pornographic or obscene content, solicitation of sexual acts, or similar;
    12. Violent, grotesque, or otherwise offensive images, videos, words, or expressions;
    13. Content that significantly induces or promotes brutality, cruelty, or crime among children or youths and impedes their sound development;
    14. Discriminatory expressions based on race, creed, gender, social status, or family origin;
    15. Inquiries or complaints regarding the Service or its functions;
    16. Content infringing or potentially infringing any rights, including copyright, patent, utility model, design, trademark, moral rights, honor, portrait, privacy, or publicity;
    17. Content violating or potentially violating laws or public order and morals;
    18. Any other content the Operator deems inappropriate for the Service.

Article 9 (Ownership of Rights)

  1. If rights arise in content posted by a User within the Service—including rights under Articles 27 and 28 of the Copyright Act—such as copyright, patent, utility model, design, trademark, moral rights, honor, portrait, privacy, and publicity rights, the User grants the Operator and/or third parties who have lawfully obtained rights from or licenses through the Operator a free, non-exclusive license to use such content as necessary for providing, operating, improving, and promoting the Service (including reproduction, performance, public transmission, display, distribution, translation, and modification).
  2. Users shall not exercise moral rights (including the rights of publication, authorship credit, and integrity) against the Operator or such third parties.
  3. Users permit the Operator or such third parties to use posted content free of charge via television, radio, Internet distribution, publishing (including electronic publishing), and other means.
  4. Users represent and warrant that they hold all necessary rights in their postings, including that they do not infringe third-party rights.

Article 10 (Cancellation of Registration)

  1. The Operator may cancel a User’s registration without prior approval if any of the following applies:
    1. The User violates or is likely to violate any provision of these Terms;
    2. The User suspends payments, becomes insolvent, or is subject to a petition for commencement of bankruptcy, civil rehabilitation, corporate reorganization, special liquidation, or similar proceedings;
    3. The Service has not been used for one year or more;
    4. The User fails to respond for 30 days or more to inquiries or other communications requesting a response from the Operator;
    5. In addition, the Operator deems the registration inappropriate.
  2. Upon cancellation of registration, the User loses the benefit of time with respect to all obligations owed to the Operator and must immediately perform all such obligations.
  3. Upon cancellation of registration, all data the User held within the Service—including User Information, Content, points, and items—shall be deleted or invalidated.
  4. The Operator bears no liability for any damage arising from cancellation of registration and has no obligation to refund any fees already paid by the User for the Service.
  5. Even if a User’s registration is canceled, the Operator is not obliged to delete content posted by the User prior to cancellation.
  6. Upon cancellation of registration, the User’s User Information will, in principle, be promptly deleted (except where retention is required by law or for backup preservation). Even after deletion, information for which delivery procedures had been completed may still reach the User from the Operator.
  7. The Operator bears no liability for any damage suffered by the User due to cancellation of registration under Paragraph 1.

Article 11 (Withdrawal)

  1. A User who wishes to withdraw shall notify the Operator in accordance with the prescribed procedures, and withdrawal shall be deemed complete upon completion of the Operator’s withdrawal processing.
  2. Upon withdrawal, all data the User held within the Service—including User Information, Content, points, and items—shall be deleted or invalidated.
  3. Upon withdrawal, the Operator has no obligation to refund any fees already paid by the User for the Service.
  4. Even if a User withdraws, the Operator is not obliged to delete content posted by the User prior to withdrawal.
  5. Upon withdrawal, the User’s User Information will, in principle, be promptly deleted (except where retention is required by law or for backup preservation). Even after deletion, information for which delivery procedures had been completed may still reach the User from the Operator.

Article 12 (Prohibited Acts)

  1. Users are prohibited from engaging in any of the following acts or acts likely to fall under the following:
    1. Acts that violate these Terms or any Supplementary Rules;
    2. Sharing one User ID among multiple persons, or one person holding multiple User IDs;
    3. Criminal acts or acts that encourage criminal activity;
    4. Transmitting or posting harmful programs or scripts;
    5. Profit-making activities, offers for personal sales or transfers, or promotional activities (except with the Operator’s consent);
    6. Inducing Users to sites deemed inappropriate by the Operator—such as adult sites, one-click fraud sites, or sites distributing computer viruses or other harmful programs (including merely placing links);
    7. Posting content that recruits others to pyramid schemes, chain letters, MLM, lead mail, or other solicitations;
    8. Placing an excessive burden on servers beyond normal use;
    9. Republishing emails or private communications from the Operator;
    10. Impersonating the Operator or a third party;
    11. Defaming or threatening the Operator or a third party;
    12. Infringing intellectual property or other rights of the Operator or a third party (including copyrights, patents, utility models, designs, trademarks, moral rights, rights of honor, portrait rights, privacy rights, and publicity rights);
    13. Causing detriment to the Operator or a third party;
    14. Obstructing the operation of the Service or damaging the Operator’s credibility;
    15. Acts that violate or are likely to violate laws or public order and morals;
    16. Any other acts the Operator deems inappropriate.
  2. If the Operator determines that a User’s conduct when using the Service falls under or is likely to fall under any item in the preceding paragraph, the Operator may, without prior notice, eliminate such conduct and impose measures such as restricting use of the Service, suspending use, or canceling registration.
  3. The preceding paragraph does not preclude the Operator from claiming damages against the User for damage suffered by the Operator.

Article 13 (Interruption or Suspension of the Service)

The Operator may interrupt or suspend all or part of the Service without obtaining User consent in any of the following cases:

  1. Periodic maintenance, updates, or emergencies involving the Service or related networks and systems;
  2. Difficulty in providing the Service due to fire, power outage, natural disaster, or other force majeure;
  3. Difficulty in operating the system due to system failure, unauthorized access by third parties, infection by computer viruses, or other reasons;
  4. In addition, where unforeseen circumstances make provision of the Service difficult in the judgment of the Operator.

Article 14 (Use of Other Services)

  1. Users shall, at their own responsibility, use Google Play, the App Store, and other services in downloading the App or making payments, and the Operator bears no liability for damage arising from such use.
  2. The Service may, with the User’s consent, provide services linked to External Services; in such cases, the preceding paragraph applies mutatis mutandis.
  3. Purchases, billing, refunds, and other subscription matters are governed by the terms of each platform, and the Operator is not a party to such payments. The Operator uses RevenueCat to verify and manage purchase information (see the privacy policy for details).
  4. Campaigns in the App are conducted independently by “seoul trip” and have no connection with Apple Inc.

Article 15 (Notes on Downloads)

When beginning to use the Service or while using the Service, if Users install applications or other software on their smartphones by downloading from other services or by any other means, Users shall exercise sufficient care to ensure there is no deletion or alteration of their information or malfunction or damage to their devices, and the Operator bears no liability for any damage arising therefrom.

Article 16 (Disclaimers)

  1. The Operator provides no warranty whatsoever as to the completeness, usefulness, accuracy, reliability, or safety of the contents of the Service (including user-posted Content). Before visiting stores, we recommend confirming addresses, business hours, and regular holidays on Instagram or similar. If posted store information is incorrect or the store has already closed, please contact us.
  2. Users shall bear all responsibility for their use of the Service and other acts, and the Operator bears no liability therefor.
  3. Transactions and disputes between Users and other Users, stores, or third parties arising in connection with the Service shall be handled and resolved at the User’s responsibility, and the Operator bears no liability.
  4. The Operator bears no liability for any damage arising from addition or change of the Service’s contents, interruption, suspension, termination, unavailability of the Service, or cancellation of User registration.
  5. The Operator bears no liability for any damage arising in connection with the Service, including deletion, removal, invalidation, loss, or alteration by third parties of User Information, posted Content, or other data, or malfunction or damage to the User’s devices.
  6. The Operator provides no warranty whatsoever for information obtained from outside the Service (including the contents of websites linked from the Service).
  7. The Operator provides no warranty that emails or other content transmitted in connection with the Service are free from computer viruses or other harmful elements.
  8. The Operator bears no liability even if connection to the Service is difficult or impossible, or if all or part of the Service is provided incompletely or not at all.
  9. In addition to the foregoing, even if a User suffers damage by using the Service, the Operator shall be exempt from liability except in cases of willful misconduct or gross negligence by the Operator; provided, however, that if a contract between the Operator and the User concerning the Service constitutes a consumer contract under the Consumer Contract Act, this disclaimer does not apply, and except in cases of willful misconduct or gross negligence by the Operator, the Operator shall be liable only for direct and ordinary damages.

Article 17 (Damages)

If a dispute arises in connection with the Service and the Operator receives a claim from a User or a third party and a court renders a judgment recognizing liability for damages or other responsibility and the Operator makes payment, the Operator may claim from the User who caused the dispute all costs related to the dispute (including damages paid, court costs, and attorneys’ fees).

Article 18 (Prohibition on Assignment of Rights and Obligations)

Users may not, without the prior written consent of the Operator, assign to a third party their status under these Terms or all or part of the rights and obligations arising therefrom.

Article 19 (Severability)

  1. Even if any provision of these Terms is judged invalid under applicable laws and regulations, the remaining provisions shall remain in full force and effect.
  2. Even if any provision of these Terms is judged invalid or rescinded in relation to a particular User, such judgment shall not affect the validity of the remaining provisions in relation to other Users.

Article 20 (Miscellaneous)

  1. These Terms shall be governed by the laws of Japan.
  2. If issues arise in connection with the use of the Service that cannot be resolved by these Terms or the Supplementary Rules, the Operator and the User shall resolve them through good-faith consultation.
  3. If litigation becomes necessary in connection with the Service, the Tokyo District Court shall be the court of exclusive agreed jurisdiction in the first instance.

Established: April 6, 2021
Revised: September 12, 2025

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